Sales Support Representative 3

Profile

Job Information

Humana

Sales Support Representative 3

in

Orange City

Florida

Description

Are you passionate about contributing to the well-being of the Medicare population? Would you like to provide support to an active and fast-paced team of sales professionals? If so, the Sales Support Representative provides effective sales administrative support to assist the team with bringing new members onboard and retaining the customers we serve. This position performs advanced administrative, operational and customer support duties that require independent initiative and judgment. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.

Responsibilities

In this role you will support a Manager of Sales Administration, Senior Manager of Medicare Sales, a Director and 8-20 Medicare Sales Representatives, as well as, our external agents. Decisions require good time management to prioritize requests, create and organize processes to complete administrative tasks and projects. This role requires an independent thinker who can rely upon their own judgment to meet work deadlines. This role works in collaboration with other teams and departments.

Some duties include: answering phones, greeting customers/members, planning activities, coordinating/leading minimal center activities each month, recording visits to the Retail Center in CRM system, creating marketing materials upon request (including flyers and business cards), ordering marketing materials, pulling data and creating reports, preparing for meetings and recording notes, and completing general administrative duties.

Humana Perks:

Full time associates enjoy   

Annual bonus plan  

Medical, Dental, Vision and a variety of other supplemental insurances  

Paid time off (PTO) & Paid Holidays  

401(k) retirement savings plan with a competitive match  

Tuition reimbursement and/or scholarships for qualifying dependent children

And much more! 

Required Qualifications

1 year of administrative experience

Technologically savvy to include high level use of laptop, proficient use of Microsoft Office suite and an understanding of or comparable knowledge of CRM tools and other sales/marketing resources

Excellent verbal & written communication skills.

Must be self-motivated with a positive attitude and professional etiquette

Must be able to lift boxes up to 40 lbs. - position requires organizing, loading and unloading products and Medicare materials used during Annual Election Period (AEP)

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Must reside within a daily commutable distance of the assigned market office

Preferred Qualifications

Associates or Bachelor's Degree

1-3 years of experience working in sales, marketing or a related field

Healthcare industry experience

Bilingual with the ability to speak, read and write in both English and an additional language without limitations or assistance

Additional Information

Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Company info

Humana Inc.
Website : http://www.humana.com