Sales Manager Harbor East

Profile

Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. As a Sales Manager, you'll engage with customers, have a hand in process ideation and improvement, and participate in various special projects along the way. Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action and learning from our super talented business and Retail leaders.

Ready to play an integral part in shaping and driving Warby Parker Retail? Read on!

What you'll do:

Communicate Warby Parker's values and brand philosophy to customers

Own troubleshooting for our point-of-sale system

Oversee the store's inventory management procedures

Develop new processes that improve Warby Parker’s ability to serve customers and optimize their shopping experiences

Manage and implement daily zoning schedules

Open and close the store

Lead meetings at the beginning of shifts and at the end of the day, plus roundtables and other meetings as needed

Direct a team of 8–10 team members, consistently demonstrating what great service looks like

Help conduct team members' biannual performance reviews with the Store Leader and Associate Store Leader

Assist with new hire on-boarding and ongoing training

Treat all of our customers with respect and cultivate an inclusive, service-minded work culture

Who you are:

Steeped in Retail experience, with 1 year in a management position

Equipped with exceptional interpersonal skills

Backed by managerial experience in sales or operations at a complex, customer-focused retailer

A self-starter with an entrepreneurial spirit

Eager to learn new skills

An upbeat and empathetic team player

Driven to do what it takes to be a top performer time and time again—and help your teammates reach their targets along the way

Able to bring a positive, fun energy to the workplace, even when working long hours

Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Company info

Warby Parker
Website : http://www.warbyparker.com