Group Sales Account Executive

Profile

:text,ActualValueFromSolar:null},{QuestionName:Job Description,AnswerValue:\u003cp\u003e\u003cspan\u003eThe Account Executive, Group Sales is responsible for driving sales of group tickets for the Detroit Tigers and special venue events by focusing on and developing assigned categories through relationship building and first-class customer service.\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan\u003e\u003cb\u003eKey Responsibilities \u003c/b\u003e\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eMeet or exceed specified group sales goals.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eEstablish, promote, and maintain relationships with group clients.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003e\u003cspan\u003eMeet or exceed a minimum of 50-60 outgoing cold calls per day in an effort to generate new business.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003e\u003cspan\u003eSet a minimum of 10 face-to-face appointments per week in an effort to generate new business.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eCreate opportunities for new business with existing customers, such as tours, theme nights, pre- and post-event receptions.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003e\u003cspan\u003eHandle all incoming calls from sales prospects.\u003c/span\u003e \u003cspan\u003eProcess ticket orders in a timely and efficient manner.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eProvide first-class customer service to generate new clients and sales revenue, as well as repeat business and referrals.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eEnsure timely collection of payments, monitor ticket fulfillment and maintain detailed records on purchase history.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003ePerform assigned game day responsibilities such as attending games to develop an understanding of events, meet new and key clients to ensure they have a positive experience, as well as participate in any promotions or appointments as requested.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003e\u003cspan\u003eMaintain and submit accurate daily, weekly and month reports on sales activity.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eProcess ticket orders in a timely and efficient manner.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cspan\u003e\u003cb\u003eMinimum Knowledge, Skills and Abilities \u003c/b\u003e\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eBachelor’s degree in business, marketing, communications or related field.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eMinimum two years sales experience preferably in a group sales role.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eKnowledge of sports and entertainment industry.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003ePossess the highest integrity and ethical standards.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eEffective verbal and written communication skills.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eDemonstrated ability to formulate solutions and resolve issues in a timely manner.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eExceptional organizational skills with an ability to multitask and maintain deadlines in a high-paced environment.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eMust possess knowledge of all Microsoft applications such as Word, Excel, and PowerPoint.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eStrong attention to detail and accuracy with high standards for quality; ability to keep accurate and detailed records.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eExcellent phone étiquette and Professional demeanor.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003e\u003cspan\u003eAbility to work long or unpredictable hours on weekdays, weekends, and holidays as needed.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003e\u003cspan\u003eAny equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cspan\u003e\u003cb\u003ePreferred Knowledge, skills and abilities \u003c/b\u003e\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003e\u003cspan\u003eKnowledge and previous use of classic Ticketmaster, CRM Database and Archtics preferred, but not necessary.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eKnowledge of sports and entertainment industry.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cspan\u003e\u003cb\u003eWorking Conditions \u003c/b\u003e\u003c/span\u003e\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eIrregular and extended hours including nights, weekends, and holidays.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003cli\u003e\u003cp\u003e\u003cspan\u003eExposure to high noise level. Frequent visual/auditory attention.\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cspan\u003e\u003ci\u003eThe physical demands and work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. 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Company info

Detroit Tigers, Inc.